Metryx

Account Deletion Information

Last updated: March 22, 2026

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Metryx users can request deletion of their account and associated user-controlled data. Where the app supports in-app deletion, users should use the deletion option available in Account or Billing settings. Users may also request deletion support by email.

Deletion contact:
support@metryx.app

Before requesting deletion

Export any records you want to keep.
Cancel any active subscription through the applicable billing provider first.
If you are part of a team or fleet workspace, coordinate with your workspace administrator before deletion.

What may be deleted

Account access and profile information
User-controlled operational records and uploads, subject to system processing state
Local device cache associated with the signed-in account when supported by the app

What may be retained

Records required for fraud prevention, legal compliance, dispute resolution, or billing reconciliation
Locked audit artifacts or compliance evidence where retention is required by law, contract, or legitimate business need
Minimal logs needed to document fulfillment of a deletion request